Help Desk Software for Small Business Live chat, Ticket, Email and Knowledge Management

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Small Business

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LiveHelpNow offers your sales and support operators the ability to chat or speak live with customers at the very moment that they are on your website. By enhancing your customers website experience you create loyalty and satisfaction. LiveHelpNow has no software to install, it is easy to use and our basic package is free.
Help Desk software for small business

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Improve Conversion
"Website visitors that don't contact you are lost sales. Providing multiple ways for them to contact you, opens a door that was previously closed. O...
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Increase Sales
"Sales is about timing. Making the right offer at the right time. By being proactive on the web, you open a dialog with potential customers, who are...

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LiveHelpNow Help Desk software - Advantages and Benefits for Small Business
Keeping you open 24/7/365
LiveHelpNow offers your customers around the clock access to your small business, even when it’s not open. With multiple services such as online chat and e-mail ticket management, LiveHelpNow provides your business the ability to interact with customers and potential customers day or night, any day of the week.
Self-help options for your customers
With LiveHelpNow, you can put customers in touch with information about your products or services that they need to make the right buying decisions without you needing to be there to help them. LiveHelpNow’s online knowledgebase management system allows your customers to find all of the information they need about anything that your business offers.
Superb analytical tools for your business
Whether you employ a sales team or not, LiveHelpNow’s data analysis tools will provide information, such as marketing data, keyword searches and daily sales statistics, such as which product is a top seller, that will help you recognize where your marketing dollars may or may not need to be spent.
 
With LiveHelpNow your small business becomes enterprise Each and every business owner knows that the most valuable asset in his or her arsenal is time. With a Web presence and LiveHelpNow’s offering of interactive tools, customers can find out more about your business and what products or services you offer and make buying decisions at any time, day or night. LiveHelpNow’s product suite offers you the ability to increase sales by having key information about all of your products and services available 24 hours per day, 7 days per week.
 
Sell 24/7 with Live Chat, Ticket Management and Published Knowledge base New sales and repeat sales are made easier with LiveHelpNow’s Live Chat, Ticket Management, Knowledge Base Management and Analytics components. These tools will allow your small business to have an over-the-shoulder view of all of your customer’s needs in a real time environment. This allows your business to offer better customer service prior to the sale, during the sale and even after the sale.
 
customer service help desk software for small business