Automotive

description

Reliable as a Truck, Fast as a Sports Car.

LiveHelpNow is so much more than just a chat program. It is a way to connect with your customers on a personal level, instantly. Offer them your expertise at a moments notice, and make your business available to them 24/7 with LiveHelpNow's full suite of interactive customer service software. Its easy to install and competitively priced, so get started today.

Review of LiveHelpNow 2.0

LiveHelpNow - Help Desk Software for the Automotive Industry


Interact with Clients 24/7/365

Using LiveHelpNow's suite of software, the automotive industry can enable their clients to get the help they need 24/7. Multiple services, such as online chat, knowledge base information, and e-mail ticket management can provide your firm with the tools to interact with clients, any day of the week. Even if nobody's in the office, your customers wont feel neglected. 


Utilize Publishable Knowledgebase for Clients' Self-help

The most important thing your clients need is information. With LiveHelpNow, your clients can have live access to your business and its services so that they can make intelligent, informed decisions. LiveHelpNow’s knowledge base software helps you create and maintain a dynamic, up to date FAQ page that you can populate with information to better serve your client base.  


Comprehensive Business Intelligence System

The data analysis tools provided by LiveHelpNow offers your automotive business access to information that clients and potential clients are searching for when they visit your Web site. This enables you, based on these analytics, to provide the one-on-one services that are relevant to what your clients are looking for.

Sell More, Waste Less Time.

Any car dealership’s management team knows that one of the most important keys to selling is time. In essence, how many customers can be informed about a product or service within a given amount of time? LiveHelpNow’s product suite offers you the ability to lower costs while still maximizing reach. Multitask, organize, and queue your clients/sales to ensure that you are maximally productive.  

Prospect Detection Made Easy

Customer pre-qualification and categorization are made easier with LiveHelpNow’s Live Chat, Ticket Management, Knowledge Base Management and Analytics components. These tools will allow your dealership’s sales force to have an over-the-shoulder view of what your customer is looking for and how much they are willing to pay. The result of this is more sales for your team based on pre-screened customers and accurate leads.

Increase Sales Now!
Open the door for customers.

Turn your website into a selling machine. Engage visitors, convert them into customers, and keep them coming back for more with our award winning suite of tools.

Live Chat
Engage visitors, generate leads, and delight customers.
Email-Ticket Management
Track customer inquiries and eliminate email mess.
Knowledge Base
Provide customers with all the information they need in order to make a confident purchase.
Call Management
Capture calls and never miss another sales opportunity.

Starting at $21 a month per agent

2013 Awards
Live Demo

Testimonials

We recently switched to LiveHelpNow for our email, chat and knowledge base service. We were immediately impressed by two things: One, how much out-of-the-box functionality they provide for such a reasonable price and two, how eager they are to help. The package is powerful, extensible, easy to use and customizable and the staff are smart, friendly and professional.

 

Joel Levin, Vice President,
Technical Support, Final Draft, Inc. www.finaldraft.com

 

Our business has been using live help now for approximately 6 months now. I have seen other businesses use Chat on their websites and wanted to give it a try. We are so impressed with how simple it was to install within our website and the amount of information available.

 

Tammy Smith,
All Pro TRAILER SUPERSTORE! www.trailersuperstore.com