Legal

live chat for legal industry, attorneys, lawyers

It’s versatile, fast and it works!

LiveHelpNow gives you the ability to chat with your website visitors at the very moment that they have questions and need help. It allows you to quickly give them advice and even schedule an immediate appointment. Our basic package is affordable and easy to use.

Review of LiveHelpNow 2.0

LiveHelpNow - Help Desk Customer Service Software for the Legal Industry


Interact with Clients 24/7/365

Using LiveHelpNow's suite of software, legal firms can enable their clients to get the help they need 24/7. Multiple services, such as online chat, knowledge base information, and e-mail ticket management can provide your firm with the tools to interact with clients, day or night during any day of the week. Even if nobody's in the office, no customers will feel neglected. 


Utilize Publishable Knowledgebase for Clients' Self-help

The most important thing your clients need is information. With LiveHelpNow, your clients can have live access to your firm and its services so that they can make intelligent, informed decisions. LiveHelpNow’s knowledge base software allows your clients to have access to their information when it’s convenient for both them and you.


Comprehensive Business Intelligence System

The data analysis tools that LiveHelpNow offers provide your firm access to information that clients and potential clients are searching for when they visit your Web site. This enables you, based on these analytics, to provide the one-on-one services that are relevant to what your clients are looking for.

Make your law office more efficient and friendly

For any legal firm, the most valuable asset is time. With your Web site acting as a portal to LiveHelpNow’s arsenal of tools, potential clients can find out information about your legal firm faster than if they were accessing a more conventional Web site. This allows them to make an informed decision as to whether or not they choose you or your competition. Simple things like being able to chat with a representative of your firm could mean the difference between working with your firm or the firm down the street.

Virtually be next to your clients whenever they need you

Many firms get caught up in the day-to-day activities that slow things down to a grinding halt. Clients don’t understand their options or create more work for you because they don’t understand what they should be doing. LiveHelpNow’s tools allow representatives of your firm to virtually sit next to their clients and help them make the right decisions.

Increase Sales Now!
Open the door for customers.

Turn your website into a selling machine. Engage visitors, convert them into customers, and keep them coming back for more with our award winning suite of tools.

Live Chat
Engage visitors, generate leads, and delight customers.
Email-Ticket Management
Track customer inquiries and eliminate email mess.
Knowledge Base
Provide customers with all the information they need in order to make a confident purchase.
Call Management
Capture calls and never miss another sales opportunity.

Starting at $21 a month per agent

2013 Awards
Live Demo

Testimonials

We recently switched to LiveHelpNow for our email, chat and knowledge base service. We were immediately impressed by two things: One, how much out-of-the-box functionality they provide for such a reasonable price and two, how eager they are to help. The package is powerful, extensible, easy to use and customizable and the staff are smart, friendly and professional.

 

Joel Levin, Vice President,
Technical Support, Final Draft, Inc. www.finaldraft.com

 

Our business has been using live help now for approximately 6 months now. I have seen other businesses use Chat on their websites and wanted to give it a try. We are so impressed with how simple it was to install within our website and the amount of information available.

 

Tammy Smith,
All Pro TRAILER SUPERSTORE! www.trailersuperstore.com