Help Desk Software for Legal Industry Live chat, Ticket, Email and Knowledge Management

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LiveHelpNow gives you the ability to chat with your website visitors at the very moment that they have questions and need help. It allows you to quickly give them advice and even schedule an immediate appointment. Our basic package is free and easy to use.

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LiveHelpNow - Help Desk Customer Service Software for Legal Industry, let your website do the talking!
Interact with clients 24/7/365
Using LiveHelpNow's suite of software, legal firms can enable their clients 24/7 access through their Web site. Multiple services, such as online chat, knowledge base information and e-mail ticket management can provide your firm with the tools to interact with clients, day or night during any day of the week.
Utilize publishable knowledgebase for clients' self-help
The most important thing your clients need is information. With LiveHelpNow, your clients can have live access to your firm and its services so that they can make intelligent, informed decisions. LiveHelpNow’s knowledge base software allows your clients to have access to their information when it’s convenient for both them and you.
Comprehensive Business Intelligence System
The data analysis tools that LiveHelpNow offers, provide your firm access to information that clients and potential clients are searching for when they visit your Web site. This enables you, based on these analytics, to provide the one-on-one services that are relevant to what your clients are looking for.
 
Make your law office more efficient and friendly For any legal firm, the most valuable asset is time. With your Web site acting as a portal to LiveHelpNow’s arsenal of tools, potential clients can find out information about your legal firm faster than if they were accessing a more conventional Web site. This allows them to make an informed decision as to whether or not they choose you or your competition. Simple things like being able to chat with a representative of your firm could mean the difference between working with your firm or the firm down the street.
 
Virtually be next to your clients whenever they need you Many firms get caught up in the day-to-day activities that slow things down to a grinding halt. Clients don’t understand their options or create more work for you because they don’t understand what they should be doing. LiveHelpNow’s tools allow representatives of your firm to virtually sit next to their clients and help them make the right decisions.
 
Chat, email and knowledge management for law offices