Customer Service Software for Auto Dealers Live chat, Ticket, Email and Knowledge Management

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LiveHelpNow is not just a chat program. We can help you engage and lead your customers through your website and into an appointment quickly and easily. Our basic package is free and easy. In less than 5 minutes you could be adding value to your dealership website by building superior customer service relationships.
Learn more about LiveHelpNow auto dealer software benefits.

White papers Automotive White Papers
Increase Sales
"Sales is about timing. Making the right offer at the right time. By being proactive on the web, you open a dialog with potential customers, who are...
White papers
Increase Conversion
"Website visitors that don't contact you are lost sales. Providing multiple ways for them to contact you, opens a door that was previously closed. O...

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LiveHelpNow - Auto Dealer Software, let your website do the selling!
Chat software and Ticket management keeping your dealership open 24/7/365
LiveHelpNow software offers your car dealership 24/7 availability to its customers, even when the dealership is not open. With multiple services such as online chat and e-mail ticket management, LiveHelpNow provides your sales force the ability to interact with customers and potential customers day or night, any day of the week.
Keep it personal, customers like it!
With LiveHelpNow, your dealership can put customers in touch with the knowledge they need to make the right buying decisions without using time that your sales force should be using to make sales. LiveHelpNow’s knowledgebase management system allows customers to access the most recent and relevant information about your vehicles.
Analyze your dealership performance with auto dealer intelligence software
Provide important statistics that are relevant to your dealership’s sales personnel with LiveHelpNow’s data analysis tools. Information, such as marketing data, keyword searches and time-based statistics like the busiest time of day, will help your dealership’s sales force recognize and pinpoint your customers needs before they step onto your lot.
 
Engage proactively and sell more Any car dealership’s management team knows that one of the most important keys to selling is time. In essence, how many customers can be informed about a product or service within a given amount of time? LiveHelpNow’s product suite offers you the ability to lower costs by helping your sales personnel manage their time more efficiently. This results in less hours spent doing many of the time consuming tasks that are necessary to make sales.
 
Prospect detection - website that thinks! Customer pre-qualification and categorization are made easier with LiveHelpNow’s Live Chat, Ticket Management, Knowledge Base Management and Analytics components. These tools will allow your dealership’s sales force to have an over-the-shoulder view of what your customer is looking for and how much they are willing to pay. The result of this is more sales for your team based on leads that are ready to buy a vehicle from your dealership when they enter your showroom.
 
auto dealer software
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