Customer Service Software for Accountants Live chat, Ticket, Email and Knowledge Management

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Accountants

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Experts that give accurate answers, quickly are trusted. Those that do it at the point of need, get hired. Being an accountant is work. It takesa serious focus to market to new clients, retain referrals and satisfy your existing client base. Using online tools for chat, email ticketing andan easy to update FAQ, makes the accountants job, well, easier.

Learn more about LiveHelpNow Accountant Customer Service Software benefits.

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Most business managers avoid customer service improvements as they fear increased costs. Online tools decrease costs and increase satisfaction. ...
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The expert in your business is you. By capturing this expertise using a knowledge base system, you can turn your expertise into customer satisfaction...

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LiveHelpNow - Accountant Customer Service Software, let your website do the helping!
Know what your clients need
CPAs recognize that data and analysis are key components in gaining and retaining customers. LiveHelpNow’s data analysis tools will provide information, such as keyword searches and browsing habits of customers and potential customers on your Web site, which will give you insight on what your business should market the most.
See what Published Knowledgebase can do for you
Another advantage that LiveHelpNow offers is the ability to put your customers in touch with your complete line of services. This will enable them to make more informed decisions regarding their needs. LiveHelpNow’s online knowledge-base management system puts all of the important information about your accounting firm in their hands.
Offer your clients help that's available 24/7/365
Time is money. When your accounting office isn’t open, you can’t provide customers with the services they need. This is no longer an issue with LiveHelpNow’s livechat functionality. With livechat, your accountants can offer 24/7 access to the information clients need; around the clock, on any day of the week.
 
Offer immediate assistance to potential clients Gaining clients and retaining clients is one of the number one priorities of any accountant’s office. One of the many benefits offered by LiveHelpNow is the ability to chat with a customer while they browse your Web site. For instance, if you have a customer who is looking for tax help by searching keywords on your web site, a representative of your office can actually contact that client while they browse and offer immediate assistance.
 
See what our LiveHelpNow interactive tools can do for you Since time is such a valuable asset for any accounting business, a Web presence that utilizes LiveHelpNow’s interactive tools will allow potential customers to find out anything they need to know about your accounting office, regardless of whether they are browsing your site in the early morning hours or at the latest time of night after your business has closed. This allows you to increase the amount of time you actually spend with current customers.
 
Customer Service Software for Accountants
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