Customer Service Help Desk Software Live chat, Ticket, Email and Knowledge Management

One of the top ten mistakes made by small business customer service is inaccessibility. By making your business accessible 24/7/365 you can provide real time help to multiple customers at the same time and provide them with a 'local store' experience online. 97% of your online customers are leaving your website without taking action - whether to purchase or select a service. The key to your online business success is providing great customer support and great customer relationship manageme...

We can help your dealership double their website leads and see results on the first day.  The average automobile dealership loses 2,440 sales each month from online visitors who leave the dealership website without taking any action.  Now you can immediately begin a conversation with a visitor and start building a relationship very early in the sales process.  Customers can now be greeted in the same way as if they were actually in your showroom.  ...

One of the most crucial things you can do to help recruit students is to provide them with helpful information.  The first place these potential students are going to go is to your College/University website.  We will immediately help with recruitment by providing a way for them to chat with admission officers, professors, even other students.  As the students fill out forms you can have someone online to chat with them as they come across difficult areas or just answer general questions about y...

The main purpose of your legal website is to attract and retain clients while providing them with a way to address their legal concerns.  We give your website an effective way to reach your visitors on a personal level that will keep them coming back.  Give visitors to your site immediate access to online knowledge and real time personal assistance.  Lawyers without an online chat and knowledge base presence will not reach their clients and will be left behind....