Set Up & Get Integrated in Minutes
Plugins: Do you use a content management (CMS) system? Get set up in minutes with our help desk plugins for Wordpress, Joomla, Drupal, Magento, Prestashop, and CS-Cart. If a plugin doesn’t work with what you have, simply paste a snippet of code into your site. Installation questions? We can help.
Integrate with any CRM: LiveHelpNow works with any CRM system using our flexible, public API. Are you using SalesForce? LiveHelpNow integrates out of the box. LiveHelpNow enables organizations using Salesforce CRM to provide the most effective customer service solution to their website customers.
Eventing API: Eventing API is a feature your webmaster will love. It provides a customizable, dynamic, streaming API. Subscribe and receive specific data based on customized options; reducing resources, server strain and general overhead. Eliminate delays in transferring LiveHelpNow data and increase efficiency.
Hand-on Remote Assistance: Do you need another set of eyes on your technical issue? Remote Assistance helps us pin-point technical issues and resolve them with ease. Take Remote Assistance the extra mile by using it with your own customers when they have technical road blocks. Join.me combines instant screen sharing and powerful meeting tools in an app that anyone can use to present, train,
demo or concept. Together with LiveHelpNow, join.me
allows you to view a chatting customer's screen in real-time, share mouse and keyboard control, and provide hands on assistance.