The Knowledge Base System by LiveHelpNow is designed to simplify and streamline Knowledge management for your organization. Eliminate repeat support inquires and offer reliable online self-service option to your customers by giving them the power to easily search, bookmark and share your company knowledge. Or make your knowledge base articles. Create private articles - available only to your employees - and give them the ability to access company knowledge with a click of a button.

• Install anywhere! Any website and any platform!
• Login from anywhere! Web, Windows, Mac...
• Compatible with all browsers, no exceptions and no limitations!
• 1-click article creation and publishing
• Full knowledge monitoring, find out what your customers are searching your knowledgebase for, what they do and don't like about a particular knownledgebase article... ALL IN REAL TIME
• Professional grade knowledge management system

• Fully brandable, looks and works identical to your website, completely seamless integration, even published under your URL with NO CODE!

  Here are some examples:

  help.livehelpnow.net
  support.finaldraft.com
  support.nous-factory.com.au 
  faq.goqsoftware.com
• Capture knowledge from Chat transcripts or Resolved tickets with 1-click all in real-time.
• Fully integrated with Chat System and Ticket System
• Fully integrated in operator panel for Operators to quickly search company knowledge and share it with customers in chat or in a ticket
• On-demand custom reports with 24 hour turnaround guaranteed
• Public API for easy integration with other systems
• and much more...