osCommerce Live Chat Add-On by LiveHelpNow Live chat, Ticket, Email and Knowledge Management

Live chat Live chat Phone 877-LIVE-001

Live chat add-on for osCommerce

About the LiveHelpNow live chat Add-On for osCommerce

LiveHelpNow Live chat add-on for osCommerce provides an easy way to install LiveHelpNow Live chat system on your osCommerce powered website. LiveHelpNow live chat software is affordable (only $21), professional-grade, powerful yet easy to use live chat system for website featuring full live visitor monitoring, proactive and on-demand live chat and powerful reporting tool. Please see a short demo of our Live chat system . Or review a full list of features .
 
live chat for oscommerce

***TIP: If you consider yourself an HTML/JavaScript/osCommerce expert you do not need to download and install this add-on, please simply register for a LiveHelpNow account , get LiveHelpNow chat button installation code and insert it in the left navigation, header or footer of your osCommerce site.

Please follow these steps to install LiveHelpNow Live Chat add-on for osCommerce:
 
 
On the "LiveHelpNow Help Desk" module administration page you will need to enable the module, provide your LiveHelpNow account # and Live Chat Button # and click "Save" button.

  1. If you do not have LiveHelpNow account please get it here
  2. See the list of available live chat buttons with their #.
  3. Please do not forget to install live chat operator console to use with your LiveHelpNow account.
  4. You are done, enjoy!
Technical blurb...
1. Upload the following files to appropriate folder:
  
           [1]. catalog/admin/images/logo_livehelpnow.gif
          
           [2]. catalog/admin/livehelpnow.php
  
           [3]. catalog/admin/includes/languages/english/livehelpnow.php

           [4]. catalog/includes/boxes/mod_livehelpnow.php

Import Database Table:
======================

        [1]. import livehelpnow_db.sql file in your database. 
 
Edited Files:
=============


************************************************************ 
*Note*: Please take a backup of following files before edit*
************************************************************


 
 [1]. Add following line at end of catalog/admin/includes/languages/english.php before the "?>" close php tag:

         define('BOX_MODULES_LIVEHELPNOW', 'LiveHelpNow');
   

 [2]. Find the following code at appropriate line number 23 in catalog/admin/includes/boxes/modules.php:

  if ($selected_box == 'modules') {
    $contents[] = array('text'  => '<a href="' . tep_href_link(FILENAME_MODULES, 'set=payment', 'NONSSL') . '" class="menuBoxContentLink">' . BOX_MODULES_PAYMENT . '</a><br>' .
                                   '<a href="' . tep_href_link(FILENAME_MODULES, 'set=shipping', 'NONSSL') . '" class="menuBoxContentLink">' . BOX_MODULES_SHIPPING . '</a><br>' .
                                   '<a href="' . tep_href_link(FILENAME_MODULES, '', 'NONSSL') . '" class="menuBoxContentLink">' . BOX_MODULES_ORDER_TOTAL . '</a>') ;
  }


      //Replace All with Following Code:
      **********************************

      if ($selected_box == 'modules') {
    $contents[] = array('text'  => '<a href="' . tep_href_link(FILENAME_MODULES, 'set=payment', 'NONSSL') . '" class="menuBoxContentLink">' . BOX_MODULES_PAYMENT . '</a><br>' .
       '<a href="' . tep_href_link(FILENAME_MODULES, 'set=shipping', 'NONSSL') . '" class="menuBoxContentLink">' . BOX_MODULES_SHIPPING . '</a><br>' .
       '<a href="' . tep_href_link(FILENAME_MODULES, 'set=ordertotal', 'NONSSL') . '" class="menuBoxContentLink">' . BOX_MODULES_ORDER_TOTAL . '</a><br>' .
       '<a href="' . tep_href_link('livehelpnow.php', '', 'NONSSL') . '" class="menuBoxContentLink">' . BOX_MODULES_LIVEHELPNOW . '</a>') ;
  }


  
 [3]. Add following line at the end of catalog/admin/includes/database_tables.php before the "?>" close php tag:

 define('TABLE_LIVEHELPNOW', 'livehelpnow');


 [4]. Add following line at the end of catalog/admin/includes/filenames.php before the "?>" close php tag:

    define('FILENAME_LIVEHELPNOW', 'livehelpnow.php');


 [5]. Add following line at the end of catalog/includes/database_tables.php before the "?>" close php tag:

    define('TABLE_LIVEHELPNOW', 'livehelpnow');


 [6]. Add following line at the end of catalog/includes/column_left.php before the "?>" close php tag: 


 $q = tep_db_fetch_array(tep_db_query("select status from " . TABLE_LIVEHELPNOW . " limit 0, 1"));
   if($q['status'] == 'y')
   {
    include(DIR_WS_BOXES . 'mod_livehelpnow.php');
   } 

 

 

Live Chat operator console
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