The world's just gotten a little smaller and your sales opportunities have just gotten a lot bigger.

This blog post is meant for you if you have a website and

• Sell products or services that generate a lot of customers' questions
  
• Need to deliver post sales service to customers
• Run a help desk

If a number of your customers are saying something along the lines of "I am not buying from you again" it does not mean that your products or services are bad.

You can be perfect at what you do and still lose customers. You might create stunning bouquets, build jaw dropping websites or sell affordable dream homes and your bank balance will still head south if your customer service s**ks.