Professional Retail Service

Hi there! To help us answer your ticket speedy fast, please provide as much detailed information as possible. If you’re looking for a scale let us know what you’ll be using it for, how much weight you think you’ll weigh at a time, the resolution you need and any other features you want. If your scale is giving you trouble please provide your order number, what scale you have and detailed info on what the scale is (or isn’t) doing, e.g., your scale won’t turn on, your scale won’t stabilize, the features don’t work and so on. We’re here to help and we’ll do our best to answer any questions or concerns you have as quickly as possible.

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