Turbo charge your help desk
with LiveHelpNow Help Desk Operator Console
Award winning, elegant,
powerful, enterprise ready, patent pending help desk operator console.
Superb multi tasking abilities: chat, respond to tickets, lookup or update company knowledge base, all at the same time!
Track, coach and analyze agent performance, monitor visitor activity and analyze traffic patterns all in real time.
Dramatically increase sales by being there for your customers or website visitors at the very moment they have a question about your product or service.
Live chat system demo
- Click-to-chat buttons
- Auto or proactive chat invitations
- Real-time visitor monitoring
- On the go? No problem! Chat with customers on your Cell Phone!
- Fully secured with 128-bit encryption
- Fully integrated with support and ticket systems!
- Measure customer satisfaction with post-chat surveys!
- 24/7 support
Dramatically reduce customer support costs while improving customer satisfaction. Imagine all questions and answers coming together in one perfect location which is available to your customers and employees 24/7/365!
Knowledge base system demo
Fight email mess! Ticket System is your help desk back-end for collecting and tracking customer inquiries. Ticket system provides you with a state-of-the-art professional-grade help desk system.
Trouble Ticket system demo
- Full ticket lifecycle from opening to resolution
- Easy to setup! Easy to use!
- Be available to your customers 24/7/365
- Fully integrated with chat and support systems
- Email-to-ticket. Convert emails into tickets!
- Collect, organize and analyze!
- 24/7 online support