Customer Service Tips

Live Chat Apps: 5 Eye-Popping Statistics to Improve Your Customer Service

By Michael Kansky

Customer service is becoming faster and more competitive than ever before. Live chat apps along with customer service data can

Wishes Can Come True with Secure Forms

By Robert Friedman

Wishes Can Come True with Secure Forms
Did you ever wish you had a secure way to receive or exchange sensitive information within a chat?  Collect orders

Take the LiveHelpNow Challenge and Kick Start Your Success

By Robert Friedman

Take the LiveHelpNow Challenge and Kick Start Your Success
Sometimes a little healthy competition is just what you need to help kick start your success.  As you can see,

Chat Sessions Going off the Rails? Sentiment Analysis Helps Put You Back on Track

By Robert Friedman

Chat Sessions Going off the Rails?  Sentiment Analysis Helps Put You Back on Track
Live Chat is all about keeping customers happy and shopping carts full.  If a Chat session is going off the

When You Need Professional, 24/7 Customer Service, HelpSquad Comes to the Rescue!

By Robert Friedman

When You Need Professional, 24/7 Customer Service,  HelpSquad Comes to the Rescue!
It’s a given—top-notch customer service boosts sales, converts leads, and keeps your customers happy.  It’s also a sure bet that

Your Most Effective Customer Service Tool: Live Chat from LiveHelpNow

By Robert Friedman

Only a few years ago, online chat was a new feature for website visitors.  Customer expectations were low because of

Take a Customer Service Challenge You Can’t Lose

By Michael Kansky

Take a Customer Service Challenge You Can’t Lose

How to Keep Your Customer Service Agents Happy

By Jacklin Altman

How to Keep Your Customer Service Agents Happy

Landline Texting is Here!

By Lauren Schneck

Landline Texting is Here!
We are happy to announce that we are rolling out a revolution customer service! The time has come to announce LiveHelpNow is

Live Chat is Dead: Long Live the Text!

By Lauren Schneck

Yes, you read that correctly. LiveHelpNow, the chat software company is declaring that traditional chat for customer service is a

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