Best Practices

This post will be about live chat. After reading this we hope that you will have enough information to make

Make Sure Your Staff is Ready Staff can be easily prepared and trained to know how to use the operator

The help desk staff is an essential link between the customer and the company. It is through efficient and helpful

Live chat is a great sales tool and a tremendous tactic to offer fantastic customer service. It’s more scalable than

Timing is everything Regardless of industry, the timing of the right sales pitch at the right time will move a

There are many ways to increase visitor traffic to your website and there are many ways to convert it. In