Tracking Conversions influenced by Live Chat and Email Support interactions

By Robert Friedman

Tracking Conversions influenced by Live Chat and Email Support interactions
LiveHelpNow Launches Conversion Tracking for Your Live Chat Sessions and Support Tickets The best part of tracking anything is when

Facebook Integration

By Michael Kansky

Facebook Integration
LiveHelpNow Help Desk Software allows companies of all sizes to interact with their customers via Live Chat, SMS/Text, Email ,

New report: Tickets by Source

By Michael Kansky

New report: Tickets by Source
Ever wonder what percentage of support tickets your account receives comes from email and how many via Twitter or Facebook

A Five Step Process for Understanding Customer Lifecycle Management in an Easy Manner

By Abhishekjain

A Five Step Process for Understanding Customer Lifecycle Management in an Easy Manner
Understanding customer lifecycle management would sound like an esoteric theory that is suited better for an MBA thesis than a

5 Ways to Overcome Sales Reluctance

By Jeanne

5 Ways to Overcome Sales Reluctance
A lot of businesses hinge a big majority of their bottom line from their sales profits. That’s why it ‘s

The things that scare us about SEO for small businesses

By DidiZheleva

The things that scare us about SEO for small businesses
Working closely with small business has given us a great insight into the day-to-day challenges small business owners face. One

Security incident Nov 23rd, 2017

By Michael Kansky

BETHLEHEM, PA – LiveHelpNow has identified a cybersecurity incident in which an attacker was able to compromise one of our CDN

LiveHelpNow updates August 21st

By Michael Kansky

LiveHelpNow updates August 21st
The following updates  were released today: Eventing API (webhooks) will now send chat dates in the account’s time zone set

Wishes Can Come True with Secure Forms

By Robert Friedman

Wishes Can Come True with Secure Forms
Did you ever wish you had a secure way to receive or exchange sensitive information within a chat?  Collect orders

Take the LiveHelpNow Challenge and Kick Start Your Success

By Robert Friedman

Take the LiveHelpNow Challenge and Kick Start Your Success
Sometimes a little healthy competition is just what you need to help kick start your success.  As you can see,

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